Introduction
Welcome to Padel Rating ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
Please read this Privacy Policy carefully. By accessing or using our App, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Account Information: When you register for an account, we collect your name, email address, phone number, and password.
- Profile Information: Information you provide in your user profile, such as your photo, gender, country, postal code, and language preferences.
- Payment Information: If you make purchases through our App, we collect payment information, including credit card details or other financial information (processed securely through our payment processors).
- Communications: Information you provide when you contact us for customer support or communicate with other users through our App.
Automatically Collected Information
When you use our App, we automatically collect certain information, including:
- Device Information: Information about your mobile device, including device model, operating system, unique device identifiers, IP address, mobile network information, and mobile operating system.
- Usage Information: Information about how you use our App, including the features you use, the time, frequency, and duration of your activities.
- Location Information: With your permission, we may collect precise location information from your device to help you find nearby clubs and facilities.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our App and services
- Process and complete transactions, and send related information including confirmations and receipts
- Create and maintain your account
- Send technical notices, updates, security alerts, and support and administrative messages
- Respond to your comments, questions, and requests, and provide customer service
- Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners
- Monitor and analyze trends, usage, and activities in connection with our App
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Padel Rating and others
- Personalize and improve the App and provide content, features, or advertisements that match user profiles or interests
Sharing of Your Information
We may share your personal information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- With Clubs and Facilities: When you request tokens or services from clubs within our platform, we share necessary information to facilitate these services.
- For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- For Legal Purposes: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to request restriction of processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Account Deletion
You have the right to delete your account at any time. To request account deletion, please visit our
Account Deletion
page or contact us directly.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@padelrating.ai